Careers at East Athens Physical Therapy
Our Purpose
At East Athens Physical Therapy, we exist to help people live the life they always wanted, pain-free.
Our vision: To become the provider of choice in our communities by delivering exceptional care, building real relationships, and restoring trust in healthcare.
Who We’re Looking For
Job Position:
- 401(k)
- Continuing education credits
- Health insurance
- Paid time off
- Tuition reimbursement
We’re seeking a Front Office Coordinator who is service-driven, deeply human, and energized by growth.
The ideal FOC is passionate about helping others, thrives on connection, and enjoys problem-solving in a fast-paced environment. They are present, compassionate, accountable, and committed to creating raving-fan patient experiences — not just completing tasks. They bring calm to complexity, take ownership of details, and understand that every interaction sets the tone for a patient’s entire experience.
You’ll thrive here if you:
- Put patients first — always
- Value connection, integrity, and teamwork
- Are hungry to grow professionally and personally
- Bring positive energy, humility, and purpose to your work
- Are open to feedback and committed to continuous improvement
Key Responsibilities
Front Office Excellence
- Deliver a warm, professional, and welcoming experience for every patient over the phone and in person
- Serve as the first and lasting impression of East Athens Physical Therapy
- Schedule patient appointments with accuracy and care
- Manage referrals, authorizations, and patient intake documentation
- Educate patients on insurance benefits and financial responsibilities with clarity and confidence
- Collect payments and process deposits accurately and timely
- Maintain organized medical records through scanning, filing, and data management
- Ensure the front office and waiting room remain clean, calm, and welcoming
Patient Experience & Community Impact
- Build meaningful relationships with patients (know their family, work, and goals)
- Create trust through clear communication, follow-through, and presence
- Support patients through intake forms, outcome measures, and quality assurance tools
- Contribute to patient success stories and positive clinic experiences
- Represent East Athens Physical Therapy with pride, professionalism, and integrity
- Represent East Athens Physical Therapy with pride in and outside the clinic
Outcomes & Performance Expectations
- Phones are answered promptly and professionally
- Schedules are accurate, optimized, and patient-centered
- Patients understand their plan of care, benefits, and financial responsibilities
- Authorizations are tracked proactively with minimal disruptions to care
- Documentation, payments, and records are accurate and timely
- Strong collaboration with clinicians and leadership
- Consistent contribution to a positive, growth-oriented clinic culture
What Success Looks Like
- Patients feel welcomed, supported, and confident in their care from day one
- Patients become raving fans who complete care and refer others
- Clinic operations run smoothly and proactively
- You grow in confidence, skill, and responsibility
- You feel proud of the role you play in patient outcomes and clinic success
- You help strengthen East Athens Physical Therapy as a trusted provider in the community
Compensation & Benefits
- Hourly pay (based on experience) $14.00-$15.00
- Mentorship and leadership development
- Collaborative, values-driven culture
- Opportunity to grow with a rapidly expanding organization
- Retirement plans up to 3% match
- Health Insurance
- PTO and Holiday Pay
Location: East Athens Physical Therapy, Various
Employment Type: Full-Time
Schedule: Guaranteed 40 hours, schedule may vary
Why Join East Athens Physical Therapy?
We’re more than just a workplace—we’re a community of professionals dedicated to transforming lives through physical therapy. Here’s why our team members love working with us:
1. Innovative Programs of Care
At East Athens, you’ll have access to cutting-edge technology like the Neubie e-stim device and HRV analysis, enabling you to provide revolutionary, real-time care for patients. Our therapists also specialize in advanced techniques like the McKenzie Method and manual therapy, ensuring you’ll stay at the forefront of physical therapy innovation.
2. Mentorship and Continued Education
We believe in investing in our team’s growth. Our popular mentorship program pairs you with experienced clinicians to help you refine your skills and build confidence. We also offer ongoing education opportunities, including certifications in advanced therapy methods, to keep you learning and advancing your career.
3. A Culture of Excellence and Support
Our team is dedicated to providing exceptional care for our patients and unwavering support for each other. From collaborative treatment planning to celebrating team achievements, you’ll find a welcoming and professional environment that encourages growth and camaraderie.
4. Competitive Pay and Generous Benefits
We value our team and show it with great pay and benefits, including:
- Comprehensive health insurance
- Paid time off and holidays
- Retirement savings plans
- Continued education reimbursement
- Opportunities for advancement
5. Opportunities at All Locations
As growing leaders in physical therapy across the area, we’re actively hiring for positions at all four of our clinics:
- East Athens
- Madison
- Danielsville
- Oconee
Whether you’re looking to start your career or take it to the next level, there’s a place for you on our team.
6. Leaders in Advanced E-Stim Technology
To provide the best patient care possible, each location is a NeuFit Certified Neubie Clinic and our leaders provide in-depth Mentorship and Training on Neubie treatment protocols that can be used across 90% of our patient population! These incredible neuromuscular re-education programs can deliver life-changing results for patients after just ONE SESSION!
Who We’re Looking For
We’re searching for team members who are passionate, professional, and driven to make a difference in the lives of our patients. Ideal candidates will embody the following qualities:
- Compassionate Caregivers: You’re committed to improving the health and well-being of others through empathy and exceptional service.
- Lifelong Learners: You’re excited about professional growth and eager to embrace advanced technologies like the Neubie and treatment techniques like the McKenzie Method.
- Team Players: You thrive in a collaborative environment and enjoy working closely with other therapists and staff to deliver outstanding care.
- Problem Solvers: You think critically and creatively to tailor treatment plans for each patient’s unique needs.
- Motivated Professionals: You take pride in your work, seek out opportunities for advancement, and strive to set the standard for physical therapy in the region.
If you share our vision for compassionate, innovative care, we’d love to hear from you!
Current Openings
We’re hiring for the following positions:
- Licensed Physical Therapists
- Physical Therapy Assistants (PTAs)
- Front Desk and Administrative Staff
Not seeing your role listed? Send us your resume! We’re always looking for talented individuals who share our passion for excellent care.
What Our Team Members Are Saying
“I’ve grown so much since joining East Athens Physical Therapy. The mentorship program and access to the Neubie technology have been game-changers for my career. It’s inspiring to work with a team that truly cares about its patients and staff.”
“The culture here is unmatched. I feel supported every day, and the ongoing education opportunities have helped me stay ahead in my field.”
“It was very exciting to be a part of the Oconee clinic launch and see firsthand how the community has responded to our method of care and given us the opportunity to expand and help even more neighborhoods reach the best version of themselves.”
Start Your Career With Us Today
Ready to make a difference in your community while advancing your career? Join the East Athens Physical Therapy family!
Send your resume to chelsea@eastathenspt.com or submit the application form. We can’t wait to meet you!
